Absolutely! Sorry you are having trouble viewing your videos.
Let’s try some steps below:
- Make sure you are current with all available updates with your browsers.
- Try switching browsers (example: Safari to Chrome)
- Change the viewing quality of your video. You can find this option in the bottom right corner of all our videos, mouse-over the “⚙” icon, and select the best viewing options with your internet capability.
- Try switching locations (example: different rooms in your home)
- Try restarting your viewing device.